Terms of purchase

Prices and payment

Each item is listed with a price including VAT. In the shopping cart, you can see the total price including all fees, VAT, shipping and payment. Payment terms are indicated in the shopping cart depending on the selected payment method. Shipping conditions are specified in the shopping cart depending on the selected shipping method.

Payment

All prices are stated in SEK including VAT.

Puckies of Sweden AB, offers four different options for paying for products:

Invoice: When paying via invoice, we cooperate with KLARNA. To shop against an invoice, you must enter your social security number or organization number. A prerequisite for being allowed to shop against invoice is, among other things, that you are registered in the population register in Sweden and are over 18 years of age. You must not have any payment notes. In the event of late payment, a reminder fee is payable in the amount permitted by law, f.n. SEK 50, plus late payment interest at 2% per month. In the event of non-payment, the invoice is handed over to debt collection.

Puckies Invoice For business customers, payment days 15 days. An administration fee of SEK 19 is charged in connection with the purchase. A prerequisite for being allowed to shop against invoice is, among other things, that you are registered in the population register in Sweden and are over 18 years of age. You must not have any payment notes. In the event of late payment, a reminder fee is payable in the amount permitted by law, f.n. SEK 50, plus late payment interest at 2% per month. In the event of non-payment, the invoice is handed over to debt collection.

Payson Payment is easy and secure with Payson. Even if you don't have a Payson account before, you can quickly make the transaction via Payson. Payson cooperates with VISA, MasterCard and all Swedish banks that offer direct payments, Swedbank, Handelsbanken, SEB, Nordea and Danske Bank. Payson maintains high security requirements and is PCI certified by Trustwave, an international organization for secure e-commerce. All traffic is encrypted through SSL 128 bits and all card transfers are based on the banks' so-called 3D-secure technology. Payson started in 2004 in Sweden and several million people have used Payson, which is a well-known payment solution on the internet. Read more about Payson here: www.payson.se

Swish trade: The money is reserved immediately, and withdrawn from your account the same day.

Delivery time

Puckies of Sweden AB only sells products available from stock. The delivery time is normally 2-5 working days, depending on where in Sweden the delivery is to take place and which day of the week the order was placed. We ship items from our warehouse Monday, Tuesday, Wednesday.

Delivery times during holidays and public holidays such as Christmas, New Year, Midsummer and Easter or promotions are usually longer than normal.

Deliveries

Puckies of Sweden AB hires DHL, Postnord. Frigoscandia is used for frozen transport.

For unclaimed goods, an administrative fee of shipping cost plus SEK 300 is charged. Be sure to always enter the correct delivery address and telephone number, you yourself are responsible if the address is incorrect and the goods do not reach you.

Generally

We do not take responsibility for the shape of the goods or if goods have been damaged during transport by post.

Our frozen range of Puckies can be kept at room temperature for a few days but should be placed in the fridge or freezer after receipt for the longest shelf life and to maintain the product's freshness.

Privacy Policy

In connection with your registration and order, you agree that we store and use your data in our business to fulfill the agreement with you. According to the Personal Data Act, you have the right to receive the information we have registered about you. If it is incorrect, incomplete or irrelevant, you can request that the information be corrected or removed. In that case, contact us via e-mail, [email protected].

Cookies

This online store uses cookies. A cookie is a small text file that is stored on your computer and that contains information to help the online store identify and track users. Cookies exist as session cookies and as cookies that are permanently stored on your computer. During your first visit to the online store, your browser is assigned a session cookie that is unique and is used to not confuse you as a user with other users. To be able to use the online store, you should allow cookies in your browser. This type of cookie is used solely to give you as a visitor a better experience and support and does not store any personal information about you. Cookies can be deleted. In this online store, cookies are used, for example, to keep track of your shopping cart, your settings and which pages you have visited in order to provide you with a better customer experience and support.

Returns

Returns are at your own expense, except if the item is defective or if we have packed it incorrectly. Returns must be sent as a letter or package, not cash on delivery or returned to the store. We replace with a new item.

Open purchase

Puckies of Sweden AB, does not offer open purchase of goods.

Repayment obligation:
We shall, in the case of returns for defects or similar, refund what you have paid for the item as soon as possible or at the latest within 30 days from the day we received the item. You must pay the return costs yourself when you send the item back. We always pay the return cost for sending back so-called replacement goods.



Privacy policy GDPR
This is how we protect your personal data: Puckies of Sweden's privacy policy. For us, it is important that you feel safe when you entrust us with your personal data. That is why we have a privacy policy and you are welcome to read it. Read our privacy policy to gain an understanding of how we collect, use, protect and otherwise manage the personal data you provide to us through the website and online shop.



We are responsible for processing your personal data in a secure manner.
Puckies of Sweden AB (org.nr: 559031-6971) are responsible for personal data when it comes to the processing of customers' and stakeholders' personal data. This means that we are responsible for ensuring that all the personal data we receive or collect is processed in accordance with current Swedish laws and regulations.



We process and store your personal data in accordance with Swedish legislation.
To be allowed to process personal data, there must be support in current data protection regulations. It is called a legal basis and means that - for the processing of your personal data to be legal



Should the treatment fulfill any of the following:

- It is necessary to fulfill an agreement with you.

- It is necessary to fulfill our legal obligations.

- It is necessary to protect interests that are of fundamental importance to you or to any other natural person.

- The processing is needed in order for us to be able to carry out a task of general interest or

exercise of authority.

-Personal data can and may also be processed when/if there is consent.

Security measures for your safety.
We take the necessary technical and organizational measures to ensure that the personal data that we store and process are protected from unauthorized access, alteration and destruction. When we develop our business, it takes place with respect for personal integrity and with consideration of data protection legislation.


This is how we collect personal data via our website.
We only collect and process personal and company data that is relevant to our business. When you order goods from us, as a private person or retailer via our webshop, we save your personal and company data. The address is saved to be able to give you an answer and for any future correspondence - to and from you - in connection with later orders.



This is how we process personal data that you provide to us via our website.
When you order goods from us, as a private person or retailer via our webshop, we save your personal and company data. We do this primarily to be able to complete your order. We then retain your business and personal data to make it easier

both for you as a customer and for us, for current and future orders.

For as long as we store personal data. All personal data you provide when you visit our website or shop in the online shop is stored in our systems. We do not store your personal data longer than necessary, but no more than 2 years after our last contact.

You can contact us at any time via e-mail [email protected] and ask us to delete your data prematurely. Your customer details, as a customer in the online shop, are saved in our systems.

When do we disclose your personal data to others outside Puckie's webshop?
Personal data is sometimes disclosed to others outside the organization, but only when it can be considered necessary. We provide information to our contractual partners regarding deliveries and transport (Postnord). Our suppliers of IT and communication work also have access to the personal data we process. The suppliers act as personal data assistants and handle personal data on behalf of us and in accordance with our instructions.



You have the right to ask us to update or delete your contact details - Howe to.
We are responsible for ensuring that your personal data is always processed in accordance with current Swedish law. At your request or on our own initiative, we do our best to always correct or supplement personal data that is discovered to be incorrect, incomplete or misleading.



As a customer, you always have the right to have your personal data deleted.
This means that you can contact us and request that your personal data be deleted if it is no longer needed for the purposes for which it was collected.
In some cases, there is also a legal basis for your right to what is known as data portability. This means that you have the right, under certain conditions, to obtain and transfer your personal data in a machine-readable format to another party with responsibility for personal data. Of course, you also have the right to submit any complaints regarding the processing of your personal data to the Swedish Data Protection Authority.



You can request register extracts or corrections.
You have the right - upon application - to receive information free of charge about which of your personal data we have registered and process in our registers. Contact us in writing and state your name, social security number, postal address, telephone number and e-mail address. The extract is sent to your civil registration address.